What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

customer reviews

all reviews were collected independently by Trustpilot and Feedback Company

10

Als gebruiker van Rinkel.nl deel ik...

24 January 2024

As a Rinkel-user, I'm happy to share my experiences with this service. Rinkel.nl provides an excellent platform for business communication, especially for professionals who are often on the go. The sound quality and reliability of the service are impressive, ensuring clear and non-interrupted conversations. However, the user-friendliness sometimes leaves room for improvement. While basic functionalities are accessible, navigating through more advanced settings can be initially challenging. Nevertheless, after some time to get used to it, managing the service becomes more intuitive. The customer service of Rinkel.nl deserves special mention; their prompt and helpful response to questions and issues is commendable. This aspect of the service significantly enhances the overall user experience. In conclusion, Rinkel.nl offers a solid and reliable service for business communication, with room for improvement in user-friendliness. My overall appreciation for Rinkel.nl is positive, and I would recommend it to professionals seeking an effective communication solution.

Mark Ogertschnig
Rinkel What a nice and extensive review Mark. Thank you very much for this. Now, it's true that there are many possibilities with Rinkel. It's impossible to explain everything right away to new customers, although we do our best for it. This is why we focus so much on the quality and accessibility of our customer service. However, we are also actively working on improving user-friendliness. If you have any ideas about this, we would love to hear them, and where possible, we will work on them. You can expect improvements in this area fairly soon with a new My Rinkel app and a new My Rinkel website! In any case, it's great that you already appreciate Rinkel so much. We'll keep doing our best to make it even better!
10

Very helpful!

18 January 2024

Very helpful. Arthur assisted us when we were temporarily unreachable during the conversion of our account, completely beyond Rinkel's fault. Despite the error NOT being with Rinkel, Arthur brainstormed and came up with a solution, allowing us to quickly regain accessibility. That's what we call 'service' and professionalism. Thanks Arthur / Rinkel for your cooperation, your help, and your excellent follow-up!

Sophie Schoute
Rinkel Thank you for these kind words Sophie. Because we are a team of people with an entrepreneurial spirit, we understand entrepreneurs well, making us willing to help.
10

Pleasantly helped

18 January 2024

Pleasantly helped. Quick chat response. Been a satisfied customer for years.

Robin
Rinkel It's great that you've been a customer for so long and that it's to your satisfaction. Thank you for this nice review, and here's to many more years ;)
10

Great support!

14 January 2024

Great support, I didn't understand a thing! The customer support employee persisted until I got it, and the issue was resolved. Very satisfied with the support.

Gonda Aalfs
Rinkel Many compliments Gonda, we're almost getting shy. It's great that we could assist you so well. And thank you for your kind words :)
10

Service and speed on number 1!!

2 January 2024

There was an administrative confusion with my services. Contacted the helpdesk, and it was quickly resolved. Also, a new proposal was made based on my call data, and it was applied immediately. This is what I call service and speed. Thanks Martijn!!!!!

Theo Steenvoorden
Rinkel And thank you for the nice review Theo! We always take the time to advise our customers as well as possible. Ultimately, that's the most pleasant for everyone! :-)
10

My webphone Rinkels!

1 January 2024

My Rinkel is a good and reliable alternative for a business number. My clients can call me and also message me on my Rinkel number. The service is fast and customer-friendly. A must-have for every independent entrepreneur!

Marelva Rodrigues
Rinkel Thank you for your beautiful review Marelva! May our webphone continue to Rinkel for you for a long time!

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

Shared cargo bike by BAQME
read the whole story
BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

Rescue brigade boat with captain
read the whole story
rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

Vattenfall Solar Team Car
read the whole story
vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

Wolk Hip Airbags
read the whole story
wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.