What exactly is a virtual phone system?
A virtual phone system is what handles a company's incoming and outgoing calls. It used to be a physical box full of cables; today it's usually software running in the cloud or over a mobile network. The system decides who answers which number, how forwarding works, which greeting customers hear and what your call menu looks like.
How does a digital phone system work?
A digital phone system runs on software rather than physical kit. With Rinkel that software runs on your mobile network, not over the internet like VoIP. You manage every setting from an app or browser: greetings, business hours, forwarding, call menu. The system connects incoming calls automatically to the right person on the right device, whether that's your mobile or laptop.
What's the difference between a virtual phone system and VoIP?
A phone system is the system that handles calls; VoIP is a technique for routing those calls over the internet. Plenty of modern phone systems run on VoIP, but they don't have to. Rinkel is a virtual phone system that deliberately doesn't use VoIP—it works over your phone's mobile network instead. That's steadier when your internet quality wobbles.
What does a virtual phone system cost?
The Rinkel phone system starts at £7.99 per user per month, with no setup fees and no multi-year contract. On top of that, you get 50% off your first month.
Can I move my existing business number to Rinkel?
Yes. With number porting you move your current business number to Rinkel free of charge, and you stay reachable throughout the switch. Got an 03 national number or a local number? They can all come along.
