What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

reviews

all reviews were collected independently by Trustpilot and Feedback Company

9 13 February 2019

Super easy and quick to deploy Options clearly described and easy to operate Great tips for use Improvements: When ringing simultaneously, the other phones continue to ring for a while.

ConanDoyle
Rinkel Thank you for your review! The problem you describe should not occur and is unknown to us. Could you please contact the helpdesk about this, so we can find the solution together. You can contact us at help@Rinkel or 085-0609000. Thanks in advance!
10 29 January 2019

As a replacement for Skype, I was looking for a good solution to forward our fixed number (040-) to 1 or more mobile numbers. With Skype, this no longer functioned properly. I certainly found that replacement in Rinkel and more. The possibilities to create a menu , opening hours and queue with voice mail all surprised me positively. Calling out with the landline number is also definitely convenient from time to time. Call quality is also a lot better than Skype. The costs are not too bad, The website and also the APP are very clear and actually very simple. Points of improvement: Forwarding from the menu should have the same possibilities as normal forwarding.

Metaalhandel
Rinkel Thanks for your great review! You're right, the drop-down menu could be a bit more flexible. Our developers are going to pick this up!
8 25 January 2019

The new way to make calls. For people and companies who want flexibility with accessibility, call costs, international operations. Really good service. Also the online tool is top notch. Points of improvement: Set all defaults to 24 open. That way you can never make the mistake like I did that I had our office closed one day.

Sander
Rinkel Thanks for your comprehensive review Sander, it's much appreciated! As for your feedback, I think you are right. We have put our developers to work right away, this will soon be the standard.
8 25 January 2019

Within no time a number. Everything clear and super fast arranged. Points of improvement: Very high call to mobile charges. Too bad

Maarten
Rinkel Glad everything was so clear Maarten, thanks for your review. Regarding the call costs, did you know that you can also include a call bundle in your subscription so you can cut the call costs in half?
10 19 January 2019

No complaints or anything, they do what they are supposed to do with good service.

Ontwikkel
Rinkel Good to hear that everything is going so well, we do our best to keep it that way!
8 2 January 2019

Works simple and quickly arranged. Have only just become a customer but so far it works great! Points of improvement: As an option I would still like to see that outside working hours a choice menu can be enabled, but as discussed with the good helpdesk, the now simple system might become too complex for that.

Cow
Rinkel Thank you for your review and feedback. We try to add as many requested features as possible, which is why every request is noted for review. Unfortunately, not every feature request makes it, but we still hope to serve you well!

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

Shared cargo bike by BAQME
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BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

Rescue brigade boat with captain
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rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

Vattenfall Solar Team Car
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vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

Wolk Hip Airbags
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wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.