What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

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Keesha van Rinkel houdt glimlachend haar telefoon vast met zakelijke kleding in groen-blauwe gradient

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reviews

all reviews were collected independently by Trustpilot and Feedback Company

Lots of email spam

7 August 2019

Lots of spam by email about their product and whether you want to write reviews

Frank

Rinkel Dear Frank, Thank you for your review and sorry to hear that you find the emails annoying, of course that is not our intention. The e-mails that you have received are sent as soon as you become a customer, the so-called onboarding e-mails. In the emails we welcome you, explain how our service works and give various suggestions on how to best set up certain functionalities. We send a maximum of 1 email per day and stop automatically after 4 days, it is of course also possible to click an unsubscribe button at the bottom of the emails and if that does not work we are of course also available to help you by phone or email. We do hope that you are satisfied with the service and that your accessibility has improved. If there is anything else we can help you with, please let us know.

good service

23 July 2019

Works super

Bart

Rinkel Thanks for your top-notch review Bart!

Almost perfect!

22 July 2019

Super service, still miss some small features such as the ability to choose which mail address (or addresses) the voicemail is sent to. Furthermore, it would be convenient to be able to answer the own number also mobile via the app (or VoIP device).

Martin

Rinkel Thanks for the great rating Martin! You can change the email address for voicemail messages in My Rinkel under the "My Details" menu :-) I don't quite understand your last request, but maybe you'd like to explain it via help@Rinkel? We would be happy to think with you (sometimes more is possible than you think!).

fine

19 July 2019

fine

Ronald

Rinkel Thank you for your review Ronald!

Simple and effective

16 July 2019

Great help desk and online good to find everything with a :it is as it is" mentality. Clear and uncomplicated. Compliments on behalf of an advertising agency!

Frank

Rinkel Thanks Frank, As an advertising agency, I'm sure I don't have to explain to you how valuable your review is! We greatly appreciate the wonderful rating.

Easy to use and great to have

3 July 2019

The website is self explanatory, but even so when starting up a customer receives several e-mails highlighting and explaining several features. That is very helpful. It is quite easy to set up use aing to one's ccordwishes. And if one gets stuck a phone call or e-mail to customer service and help is given. So far, an excellent experience.

Mali

Rinkel Thanks Mali! Glad you enjoyed our on-boarding process. We hope to have you with us for a long time.

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

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We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

read the whole story rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

read the whole story vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

read the whole story wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.