What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

reviews

all reviews were collected independently by Trustpilot and Feedback Company

9

Awesome.....

22 August 2019

As of September 1, no longer reachable through the old ISDN way so looking for another switchboard or solution. After a lot of searching and comparing I ended up at Rinkel.io, many more options than the old ISDN PBX and now a very professional (telephone) appearance!

Martin
Rinkel Thank you for your review Martin! Glad we were able to replace your old ISDN PBX.
9

Great solution at a neat price

22 August 2019

We started using Rinkel's solution a year ago. It was the cheapest provider for this "mobile solution" with a landline phone number. Last month we switched to a landline phone solution through Reach. They helped us very well and everything is working properly. Top service!

Kidzstore.eu
Rinkel Good to hear! Thank you for your review.
10

So far so good

16 August 2019

Been a customer for a month now, nice features, everything works perfectly. Also highly recommend the app to call out with your business number.

Mark
Rinkel Thanks for your top-notch review Mark!
3

Lots of email spam

7 August 2019

Lots of spam by email about their product and whether you want to write reviews

Frank
Rinkel Dear Frank, Thank you for your review and sorry to hear that you find the emails annoying, of course that is not our intention. The e-mails that you have received are sent as soon as you become a customer, the so-called onboarding e-mails. In the emails we welcome you, explain how our service works and give various suggestions on how to best set up certain functionalities. We send a maximum of 1 email per day and stop automatically after 4 days, it is of course also possible to click an unsubscribe button at the bottom of the emails and if that does not work we are of course also available to help you by phone or email. We do hope that you are satisfied with the service and that your accessibility has improved. If there is anything else we can help you with, please let us know.
10

good service

23 July 2019

Works super

Bart
Rinkel Thanks for your top-notch review Bart!
9

Almost perfect!

22 July 2019

Super service, still miss some small features such as the ability to choose which mail address (or addresses) the voicemail is sent to. Furthermore, it would be convenient to be able to answer the own number also mobile via the app (or VoIP device).

Martin
Rinkel Thanks for the great rating Martin! You can change the email address for voicemail messages in My Rinkel under the "My Details" menu :-) I don't quite understand your last request, but maybe you'd like to explain it via help@Rinkel? We would be happy to think with you (sometimes more is possible than you think!).

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Rescue brigade boat with captain
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rescue brigade

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Vattenfall Solar Team Car
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vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

Wolk Hip Airbags
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wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.