What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

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Keesha van Rinkel houdt glimlachend haar telefoon vast met zakelijke kleding in groen-blauwe gradient

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reviews

all reviews were collected independently by Trustpilot and Feedback Company

Fast, professional and

2 February 2020

No hassle, arranged and operational within minutes. No activation period and unnecessary administrative actions. Capabilities are professional and well supported. Rinkel is definitely recommended.

Mario

Rinkel Glad to hear it! We're going to do everything we can to keep earning that 10!

Excellent telephony solution for self-employed people who are out of the office a lot.

19 January 2020

Great service and support! Lots of features so you can always be optimally accessible. Just a shame that unlimited calling and receiving calls is actually only 400 minutes per month. That's 20 minutes a day (5 days a week), or 1 outgoing call of 10 minutes a day.

Martin

Rinkel Hi Martin, Thanks for your great review! As for the unlimited calls, you are right to a certain extent, there is a limit set at 500 (not 400) minutes. That's per user though, so if you use the service with 3 people; that's already 1500 minutes. We base this "limit" on the average usage of our customers, which shows that with 500 minutes per month (and per person) one will never actually run into that limit. This rule was only created to prevent abuse, so it is certainly not the case that we will charge extra or cut off a subscriber if they exceed this limit. We only do that as a last resort (and after several warnings). So don't worry :-)

Good oplssing for small business owners

16 January 2020

As a small business owner, telephone accessibility with a landline phone number that is not linked to an address gives a professional appearance. With Rinkel's solution this is provided and I am able to control my times of reachability myself, while the customer is helped professionally (if of course you record your recorded texts properly). Very happy with this service and that too at an acceptable rate.

Paul

Rinkel You hit the nail on the head! Being more accessible by phone and taking your image to a new level is what we are trying to help you with :-) Huge thanks for your top-review (and the great grade of course!).

quick and clear answers to questions

7 January 2020

Asked several questions when requesting trial subscription via chat function

Olga

Rinkel Welcome to Reach! :-) We are happy to answer any further questions

Good service

7 January 2020

Clear communication with the staff.

Daniel

Rinkel Thank you for your review!

a landline number with the convenience of a mobile

7 January 2020

Finally, I can use my landline number anywhere with incoming and outgoing calls. Functionalities can be added at an acceptable rate, allowing an even more professional appearance to be achieved.

Reinier

Rinkel Wow!!! Thanks for this top rating, that's what we do it for :-) we hope to serve you for a long time to come.

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

read the whole story BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

read the whole story rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

read the whole story vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

read the whole story wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.