What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

reviews

all reviews were collected independently by Trustpilot and Feedback Company

1

Never ask

24 February 2020

Do not ask

Mm
Rinkel Thank you so much, we really appreciate you taking the time to review us!
10

Very good

6 February 2020

Good experience

Nader
Rinkel Thanks for your review (and a 10 too!).
10

Helpfull

5 February 2020

Very quick and accurate response

Peter
Rinkel Thank you so much, we really appreciate you taking the time to review us!
10

Fast, professional and

2 February 2020

No hassle, arranged and operational within minutes. No activation period and unnecessary administrative actions. Capabilities are professional and well supported. Rinkel is definitely recommended.

Mario
Rinkel Glad to hear it! We're going to do everything we can to keep earning that 10!
8

Excellent telephony solution for self-employed people who are out of the office a lot.

19 January 2020

Great service and support! Lots of features so you can always be optimally accessible. Just a shame that unlimited calling and receiving calls is actually only 400 minutes per month. That's 20 minutes a day (5 days a week), or 1 outgoing call of 10 minutes a day.

Martin
Rinkel Hi Martin, Thanks for your great review! As for the unlimited calls, you are right to a certain extent, there is a limit set at 500 (not 400) minutes. That's per user though, so if you use the service with 3 people; that's already 1500 minutes. We base this "limit" on the average usage of our customers, which shows that with 500 minutes per month (and per person) one will never actually run into that limit. This rule was only created to prevent abuse, so it is certainly not the case that we will charge extra or cut off a subscriber if they exceed this limit. We only do that as a last resort (and after several warnings). So don't worry :-)
9

Good oplssing for small business owners

16 January 2020

As a small business owner, telephone accessibility with a landline phone number that is not linked to an address gives a professional appearance. With Rinkel's solution this is provided and I am able to control my times of reachability myself, while the customer is helped professionally (if of course you record your recorded texts properly). Very happy with this service and that too at an acceptable rate.

Paul
Rinkel You hit the nail on the head! Being more accessible by phone and taking your image to a new level is what we are trying to help you with :-) Huge thanks for your top-review (and the great grade of course!).

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