What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

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Keesha van Rinkel houdt glimlachend haar telefoon vast met zakelijke kleding in groen-blauwe gradient

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reviews

all reviews were collected independently by Trustpilot and Feedback Company

Fantastically simple and very professional

2 February 2024

I have been a customer of Rinkel (formerly Reach) since 2018 and very satisfied all this time. The rinkel app on the iPhone works super and in all these years I haven't experienced an outage with Rinkel. An ideal solution to quickly use a professional phone number for the smaller business owner. The website is easy to use and the customer service extremely friendly when you need them. Top company!

Comexr BV

Rinkel Then you were almost 1 of the first der Rinkelaars, how nice! And how nice that after all these years you are still so satisfied. The name has changed, our product has changed, but the approach is always the same: Making entrepreneurs happy with the best telephony solution and always trying to deliver the best service. How great that you see this too. Thank you so much for all the compliments and here's to the next 6 years :)

Super satisfied since we have been using Rinkel

1 February 2024

So far a very nice cooperation with Rinkel, they are fast in responding to your questions, reliable and the system works very nice and clear

Kelly.K

Rinkel We totally agree with you Kelly, we really like the cooperation as well. Thank you for appreciating the system, we also do our best here. And of course we will continue to do so. Thank you very much for this nice review and perfect score!

Works fine.

1 February 2024

Calling through the app works fine.

Hotel 1851

Rinkel Thank you for your great 5-star review! We are thrilled to hear that everything is working fine when calling through the app. ? If there is anything else we can help you with or if you have any suggestions to make your experience even better, please feel free to let us know. We are always striving to improve our service and are ready to resolve any questions you may have. Thanks again and we look forward to your next call through Rinkel!

Works well, but there is still a bug in the calling.

31 October 2023

Works well most of the time.

C. 't Lam

Rinkel Thanks for your review Richard! Although we would love to get in touch with you, to find out what bug this is, as this is not known to us. I actually assume, that we can solve this easily. You can of course call or email us, or you can always start a chat on our site. In any case, we are happy to solve this with you, so we can possibly get an even better grade from you :)

Rinkel works pleasantly and simply!

19 October 2023

With my previous business number, the connection often dropped out to the annoyance of customers. With Rinkel, this is completely solved. Furthermore, the employees are extremely helpful with questions and everything works intuitively and simply. I do really miss the option on the Iphone that I can see that someone is calling the business number before I answer. Now the app does not come into view until I have already answered (and the incoming ring call tape is running). As a result, I can never quickly distinguish whether someone is calling private or business.

SALutions Maastricht

Rinkel How good that your connection is so much better now. That's the advantage of calling over the mobile network! Furthermore, your problem with business call recognition is also easily solved. If you can give us a call, email or start a chat, I promise you that we'll have this fixed in a few minutes. Hopefully that will make you even happier with Rinkel :)

Easy, pleasant and efficient

14 October 2023

I chose a business number on my website instead of an 06 because it looks more professional. An additional advantage is that I can make free calls all over Europe, wherever I am, for less than 20 bucks a month!

WebIntense BV

Rinkel It is sometimes said that "high quality, fast and cheap" is impossible, but judging from your review, that idea is outdated! Thanks for the nice words, and may you be so satisfied with Rinkel for a long time to come :-)

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