What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

reviews

all reviews were collected independently by Trustpilot and Feedback Company

10

Fast and very friendly support!

18 November 2025

Quick support, friendly staff and a very easy-to-use admin page. I can highly recommend Rinkel!

Marie Erlandsson
Rinkel Great to hear – and thank you so much for your review!
10

Smooth to get an 08 number

2 September 2024

It was easy to get an 08 number. Took 10–15 minutes and then I was up and running with a working phone number, call forwarding and voicemail. I’m writing this review without having tested everything yet, but so far it’s all worked well. Their support replied quickly and helpfully. Good prices.

Andreas
Rinkel Thank you for this lovely review! You made our day! :-)
9

Fantastically simple and very professional

2 February 2024

I have been a customer of Rinkel (formerly Reach) since 2018 and very satisfied all this time. The rinkel app on the iPhone works super and in all these years I haven't experienced an outage with Rinkel. An ideal solution to quickly use a professional phone number for the smaller business owner. The website is easy to use and the customer service extremely friendly when you need them. Top company!

Comexr BV
Rinkel Then you were almost 1 of the first der Rinkelaars, how nice! And how nice that after all these years you are still so satisfied. The name has changed, our product has changed, but the approach is always the same: Making entrepreneurs happy with the best telephony solution and always trying to deliver the best service. How great that you see this too. Thank you so much for all the compliments and here's to the next 6 years :)
10

Super satisfied since we have been using Rinkel

1 February 2024

So far a very nice cooperation with Rinkel, they are fast in responding to your questions, reliable and the system works very nice and clear

Kelly.K
Rinkel We totally agree with you Kelly, we really like the cooperation as well. Thank you for appreciating the system, we also do our best here. And of course we will continue to do so. Thank you very much for this nice review and perfect score!
10

Works fine.

1 February 2024

Calling through the app works fine.

Hotel 1851
Rinkel Thank you for your great 5-star review! We are thrilled to hear that everything is working fine when calling through the app. ? If there is anything else we can help you with or if you have any suggestions to make your experience even better, please feel free to let us know. We are always striving to improve our service and are ready to resolve any questions you may have. Thanks again and we look forward to your next call through Rinkel!
10

Works very well

29 January 2024

Works very well. Fast support over the phone. We use the service at the theatre to ease the load on customer service and send our customers directly to the right person.

Johan Asplund
Rinkel Thank you so much for your kind review, Johan! We’re happy you’re so pleased with our service – we’ll do our best to keep it that way :)

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

Shared cargo bike by BAQME
read the whole story
BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

Rescue brigade boat with captain
read the whole story
rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

Vattenfall Solar Team Car
read the whole story
vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

Wolk Hip Airbags
read the whole story
wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.