Report abuse

After we receive it, we assess your report carefully and investigate whether our services are being misused. Based on that, we take appropriate measures where needed, according to our internal procedures. Because of privacy legislation and confidentiality, we can't share any details about customers, users, investigations or measures taken.

We confirm that we've received your report and then assess it internally. Please note that, due to privacy legislation, we can't tell you whether or which steps we take in response to your report.

You can report abuse without your personal details reaching others. That said, it helps us if we can contact you with follow-up questions, so we can investigate your report more thoroughly. We use your email address solely to handle your report.

If it concerns abuse involving a Rinkel number or service, you can report it here at [email protected]. Do you have a general question about your account, plan or settings? Then our support team is happy to help. Get in touch here.