As an entrepreneur you are busy enough as it is. With our smart features we aim to take the burden off you and your team as much as possible.
Transform your laptop or computer into a phone with the Rinkel Webphone. Business calling via an internet browser. Easily switch to your mobile device during an outgoing call, share contacts with your colleagues or transfer a call, plus many more features.
Forward your business number from Rinkel to any phone number you like. That’s how you Rinkel with us!
Add numbers or user to your calling plan and remove them whenever you want. Going on holiday or out of the office? Simply transfer the call to your colleague.
Choose how to receive your calls; one at a time or simultaneously.
Transfer callers to another department or colleague. It’s easy with our hold feature!
You can put your caller on hold, with or without a note for your colleague. The colleague receives a notification from us and can then take the caller off hold.
Call transferring works for both incoming and outgoing calls. That’s how you Rinkel.
Link your Rinkel business number to WhatsApp Business and chat with suppliers, partners and customers using your landline number.
Manage all your messages in one place, reply faster to questions and offer your customers a trusted way to get in touch. Professional and separate from your personal WhatsApp.
Maintain your work-life balance by setting your business hours. You can then decide what to do with a call that falls outside your regular business times.
You can easily indicate the times you wish to be available and as an extra option receive a notification for any calls that fall outside of your business hours.
Answer your caller immediately and professionally without having to pickup the phone yourself.
A greeting is the first thing your caller hears when they call your business number and leaves a lasting impression.
Play a standard greeting or use this feature to make an announcement or promotion.
With your personal work schedule, you decide when you're available. Set your working hours with ease and Rinkel will automatically route calls the right way. Not available or away? Then you'll automatically be removed from call forwarding. Use your status to quickly update your availability.
Save your team and caller time by setting up a call menu thereby avoiding unnecessary call transfers.
Connect your caller directly with the right colleague or department: that’s how you Rinkel.
There are times when several calls are incoming at once. So as not to lose these callers, put them in the queue instead.
As soon as the caller is placed in the queue, an automatic message plays, followed by optional hold music.
You decide how long a caller remains in the queue before being transferred directly to your voicemail, to a colleague or to the answering service.
Link your call data to your own CRM system with Zapier integration from Rinkel. We exchange the following data with your system:
Improve your customer service and avoid losing important information with our call recording feature. Record all incoming and outgoing calls from users.
Call recording is available on all our plans.
As an entrepreneur you are busy enough. That is why we offer additional convenient services designed to enhance your experience and reduce you and your team's workload.
With AI insights, you automatically get insights into your phone calls. Conversations are summarised and analysed, so you no longer need to take notes and can quickly see what’s going on in your business.
AI insights saves valuable time, makes work more enjoyable and gives you everything you need to improve your business. That’s every entrepreneur’s dream, right?