What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

customer reviews

all reviews were collected independently by Trustpilot and Feedback Company

10

Very quick and helpful support from Sophia

11 September 2025

Very quick and helpful support from Sophia. A user I added by mistake was removed straight away and the invoice was credited.

Caspar Ong
Rinkel Thanks for your positive feedback, that’s what we do it for, and Sophia too!
10

Excellent support

10 September 2025

The Rinkel support team helped me really well with the various questions I had. I wanted to have my own business number that customers in the Netherlands could reach, even though I live abroad. That worked out thanks to the step-by-step instructions I received. They responded quickly and now I know they’re always there to help me. So, top service!

Dylan Blok
Rinkel Hi Dylan, thank you so much for the kind words and the trust you’ve placed in us. Great to hear you’re happy. We’ll keep doing our best to give you the best service possible. ⭐️
10

Great customer service, really thinks along...

4 September 2025

Great customer service, really thinks along with you!

Nick Winkel
Rinkel Thinking along with our customers is at the heart of what we do, and we’re glad that comes across. Thank you for your review ⭐️.
10

Great and clear software

2 September 2025

Great and clear software. Definitely meets our needs! We haven’t had any issues so far. The big telecom providers could really learn a thing or two!

Marco Karel
Rinkel What a lovely compliment to receive, thank you Marco! We do our best to keep Rinkel as user-friendly as possible and are always working on new features to make it even better.
10

Super!

27 August 2025

We use Rinkel as our call system for multiple phone numbers. The smart features like AI Insights save us hours each week and dozens of hours every month. The contact is always great and there’s always someone ready to help. Without a doubt the best business telephony solution for SMEs.

Michel
Rinkel Thank you for your wonderful review and your trust in us! We’re happy to hear that our AI Insights not only save you time but also give you valuable insights. That’s exactly why we built this feature: to make your work smarter, not harder. ⏳💡
10

communication was top, got quick help...

25 August 2025

communication was top, got quick help from Andres

Mounir Ananou
Rinkel Andres always does his best and it’s great to see that it’s being noticed. Thank you for your review!

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

Shared cargo bike by BAQME
read the whole story
BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

Rescue brigade boat with captain
read the whole story
rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

Vattenfall Solar Team Car
read the whole story
vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

Wolk Hip Airbags
read the whole story
wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.