What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

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Keesha van Rinkel houdt glimlachend haar telefoon vast met zakelijke kleding in groen-blauwe gradient

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customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

10 3 November 2017

Fast and excellent service, Ziggo could take a big example from this.

Wim

Rinkel Good to hear that you liked the service so much! Thanks for your review.

8 1 November 2017

-Quick answers to questions -Clear web interface -Clear pricing model Points for improvement: -Possibility that incoming calls don't cost money through functioning (!) app would really set them apart

MijnDiAd

Rinkel Thanks for your review. Unfortunately, for the time being it is necessary to charge call charges, but ... maybe that won't take too long ;-)

8 30 October 2017

Easy to use, app could be a bit more extensive. I can't say much more about it because I haven't really used it yet. Customer service is very nice, they help you well and are thoughtful. Points of improvement: I find it very unfortunate that the opening hours are not included in a basic subscription or that you can compose your own subscription. Opening hours are almost the most important thing for a company, this is a big minus for me.

Pascale

Rinkel Thank you for your review Pascale! We have noticed in the past that customers find it a "hassle" to put together a package themselves, where each feature costs (for example) 1 or 2 euros per month. Therefore we have chosen to simply offer a "Basic" package, which really focuses on the minimum necessary to be reachable on mobile with a fixed number. If you then want more advanced features and a real "telephone exchange" with smart functions, then you indeed need the complete package. The price difference is of course only 5 euros per month :-)

10 29 September 2017

Super product! As a one-person company I now have a very professional phone service with a professional voicemail.

Vivante

Rinkel Super, a 10! Thank you, nice of you to take the time to leave a review.

9 26 September 2017

Personal, thoughtful and honest.

anoniem

Rinkel Glad to hear, thanks for your review!

10 26 September 2017

Very easy to reach on 020 number, easy to dial out with landline.

Rinkel Good to hear that everything is working to your satisfaction :-) Thank you for your review!

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We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

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read the whole story vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

read the whole story wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.