What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

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Keesha van Rinkel houdt glimlachend haar telefoon vast met zakelijke kleding in groen-blauwe gradient

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customer reviews

all reviews were collected independently by Trustpilot and Feedback Company

Reliable phone service

18 July 2025

I’ve been a Rinkel customer for several years. Both the web portal and the app work really well. New features are constantly being added, like exceptions to business hours. Very useful. I’ve used the voice-overs several times to have a welcome message recorded. In short, very happy with Rinkel’s service and offering!

Dennis

Rinkel What a lovely review to read, you’ve already made our weekend! ☀️ We do our best to keep adding useful features, so hearing that you enjoy them (like the business hours exceptions) really makes us happy too! Thank you for your trust. Here’s to many more great Rinkel years together! 🚀💙

I’m a new customer

23 June 2025

I’m a new customer. They accidentally switched on AI Insights. When I pointed it out, I got credit notes within 15 minutes and it was all sorted. It’s not about mistakes happening but how quickly you fix them. Great experience.

Max van lamoen

Rinkel Sometimes things get missed, it can happen. But when it does, we’re of course ready to sort it out straight away! Glad it’s all resolved now and most of all: welcome as a new customer! 😊 We’re happy to have you and look forward to giving you the service you deserve. ✨ Fun to know: if you’re interested in the future, you can switch on AI Insights in your Rinkel account. It gives you a handy summary of each call, insight into the sentiment and the topics discussed. Super useful for keeping track and following up!

Big Rinkel fan!

17 June 2025

I got in touch to ask for a bit more explanation about a certain feature. I was helped very quickly and it was sorted in no time. I’ve already recommended getting a Rinkel number to people around me because it’s so easy and you’re always reachable anywhere. I’m glad I found Rinkel. Big fan!

Rinkel What a lovely review! It’s so great to hear that you’re so happy with Rinkel that you call yourself a fan and even recommend us to others. That’s exactly why we do this! Thank you for your kind words! 😍

Quick, friendly and easy

16 June 2025

Quick, friendly and clear help! Very easy programme to work with. Recommended!

Henrieke

Rinkel Thank you for your lovely review, Henrieke! We like to keep things simple, so it’s great to hear you feel that way too! 😁

Excellent service

12 June 2025

Excellent service. People think along with you and look for the best and most suitable solution. Recommended for any business.

Karel

Rinkel Wow, thank you for this 5-star review! 📶✨ That’s exactly what we aim for. Our team is always happy to think along with you. Wishing you a lovely weekend.

I was helped very well and quickly via

6 June 2025

I was helped very well and quickly via chat with a real person.

G. Zwaan

Rinkel It makes us really happy to hear you were helped so well and so quickly — and yes, really by a real person 😊. Next time we’ll be just as enthusiastic and ready to help you again!

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

read the whole story BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

read the whole story rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

read the whole story vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

read the whole story wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.