As of 2017, we have asked our customers what they think of our products and service.
Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!
all reviews were collected independently by Trustpilot and Feedback Company
Good platform, clear instructions and very helpful staff
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We have been happy customers for a few years already, but we split the account/phone numbers of the different companies into separate accounts. This way, everyone can manage their own account better. We asked Rinkel for help with transferring all the data and phone numbers. This was no problem (Shay). Rinkel took complete care of everything, and afterwards, we only had to check the settings. Thanks again.
Good helpdesk. Quick response and solution-focused.
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Where do I even start?? For our company, we had to switch our landline from Ziggo to Rinkel. The whole switching process went really smoothly. A Rinkel employee guided us through it and within half an hour it was all sorted. That was the first great experience. The possibilities are truly endless and it’s super easy to use. We now also have a second 020 phone number, which we answer on our mobiles via the Rinkel app. You can easily expand to a full telephone system. What’s also really fantastic is the option to have a professional voicemail or on-hold message recorded. Support works perfectly through AI, and honestly, it’s the first one I’ve seen that actually functions well — and if it can’t solve it, you quickly get help from a real person! I had already shared my appreciation with them, and to top it all off, today a handwritten thank-you card arrived in the mail. That really left me no choice but to share my positive experience with the world. If you’re in doubt about going with Rinkel — STOP doubting because you won’t regret it. Rinkel, keep up the great work!!!! Rolf
We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.
We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.
The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.
The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.
Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.