What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

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Keesha van Rinkel houdt glimlachend haar telefoon vast met zakelijke kleding in groen-blauwe gradient

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customer reviews

all reviews were collected independently by Trustpilot and Feedback Company

Customer for years

22 April 2025

Customer for years. Direct support via Live Chat. Good rates. Top!

Maico Gieteling

Rinkel Thank you for trusting us all these years. That’s exactly why we do what we do! Your loyalty means a lot to us and we’ll keep working every day to offer you the service you’re used to. If you ever need anything, you know where to find us.

Good service and friendly!

18 April 2025

Good service, helpful and thoughtful!

Fun Deals

Rinkel Thank you for the great review! :)

Super good service!

18 April 2025

Super good service! They respond very quickly via WhatsApp and you get excellent help.

D Verkaart

Rinkel Thank you for your review! Great to hear that you’re so happy with our service. We promised our best coffee machine that we would give it our all — and look at that: mission accomplished! Feel free to reach out again anytime, we’re ready with quick replies and good vibes ?

Super service from start to finish!!!!

17 April 2025

If you are looking for an alternative to Skype, this is a really good solution. I was helped very quickly. No question was too much, very fast replies, very professional, very friendly, truly top service. I think I have never been helped faster anywhere else than here. With just a few clicks I had a landline number set up together with S. She is very friendly, keeps you informed about every activation step, asks if you need any extra help, and if so, guides you all the way until you can start using the service immediately. I really recommend it and will definitely refer others. Thank you for your incredible patience, S. You’re a star!

Rinkel What a lovely and warm review. S. will definitely appreciate your compliments. We are happy to pass them on to her with great pleasure. We’re glad that everything went so smoothly setting up your landline number and that you could start using our service straight away. Thank you for your recommendation and trust. That’s exactly why we do what we do! If you ever have any questions or need help in the future, know that we are always here for you. ??

Incredibly professional and fast

9 April 2025

Incredibly professional and lightning fast. Other phone providers could take a course from Rinkel on customer focus and quick action.

Armin Tashakoor

Rinkel Thank you for your fantastic review! We’re happy that you experienced our service as professional and fast. Customer focus is a top priority for us, and we really appreciate that you noticed it. We’ll keep working hard to improve our services. Welcome to Rinkel!

Works great

9 April 2025

Works great. Better than expected!

Jeroen

Rinkel We hope to surprise you even more in the future with handy updates and new features ? Did you know that with a Professional plan you have even more options? Like setting up a welcome message or your business hours, perfect for an even more professional appearance. Feel free to log in to your Rinkel account to set this up easily. Good luck!

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

read the whole story BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

read the whole story rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

read the whole story vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

read the whole story wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.