What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

8

Landline on your mobile: handy!

11 March 2025

Great to always be able to answer the landline on a mobile device. It became operational without much effort. Rinkel’s instructions suggest that even more is possible, but I didn’t fully understand all of it.

Jan Janssen
Rinkel Thank you for your lovely review! Rinkel is proud to be known as a versatile product that is still easy to use. With the Professional and Expert plan, you can set up more features like a welcome message, business hours, queue and hold music, or a voice menu. For more information, you can check our website under pricing, chat with us or give us a call!
10

Good easy-to-use platform

10 March 2025

Good platform, clear instructions and very helpful staff

Ronald
Rinkel Great to hear that you are happy with Rinkel! We always do our best to help you as well and as quickly as possible. Thank you for your review, we really appreciate it!
8

Works good.

6 March 2025

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Raymond
Rinkel Thank you for leaving your positive review! We would love to hear how we can earn an extra star.
10

We have been happy customers for...

3 March 2025

We have been happy customers for a few years already, but we split the account/phone numbers of the different companies into separate accounts. This way, everyone can manage their own account better. We asked Rinkel for help with transferring all the data and phone numbers. This was no problem (Shay). Rinkel took complete care of everything, and afterwards, we only had to check the settings. Thanks again.

A. Koetsveld
Rinkel Shay did a great job! I will pass on the compliments. Thank you for the lovely review, and have a great day!
10

Good helpdesk

3 March 2025

Good helpdesk. Quick response and solution-focused.

telefoon
Rinkel Thank you for this review! We hope you will continue using Rinkel with satisfaction for a long time :-)
10

Many options and easy to use.

2 March 2025

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Hein
Rinkel Thank you for your review, Hein! It perfectly sums up what we aim for with Rinkel: a versatile product that is still easy to use. Great to hear you experience it that way!

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

Shared cargo bike by BAQME
read the whole story
BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

Rescue brigade boat with captain
read the whole story
rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

Vattenfall Solar Team Car
read the whole story
vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

Wolk Hip Airbags
read the whole story
wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.