What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

customer reviews

all reviews were collected independently by Feedback Company

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

10

My webphone Rinkels!

2 January 2024

My Rinkel is a good and reliable alternative for a business number. My clients can call me and also message me on my Rinkel number. The service is fast and customer-friendly. A must-have for every independent entrepreneur!

Marelva Rodrigues
Rinkel Thank you for your beautiful review Marelva! May our webphone continue to Rinkel for you for a long time!
10

Clear interface

25 December 2023

Clear interface. Easy setup. Great...

Leo Slegt
Rinkel Short but powerful Leo, we appreciate that. Thank you for this lovely review; that's fantastic!
10

I appreciate the service and the...

21 December 2023

I appreciate the service and the provision of services. They never fall short.

Naila Phil
Rinkel Thank you for your review, Naila! Appreciation all around: we are happy to have you as a customer as well! :-)
4

Sound quality

19 December 2023

Sound quality is a disaster, and there are still bugs in the application. But once you've started with Rinkel, you can't just stop; you can't port your number elsewhere.

Sébastien LN
Rinkel Hi Sébastien, I would like to get in touch with you because quality (of calls, the app, support) is actually very important to us. Additionally you are not tied to a long-term contract with us, and you can indeed transfer your number to another provider. You can call us at 085 06 09 000 or email us at [email protected].
10

Heroes!

22 November 2023

Heroes! A while ago, I took a subscription on a phone number for a month to serve as a voicemail guestbook for my wedding. It worked perfectly for me, a user-friendly platform where I could easily navigate and set everything up. After a month, I canceled my number but hadn't downloaded all the voicemails. A few months later, I couldn't access them anymore. I sent a message through the chat, and I was helped promptly and friendly by the customer service. If I could give 6 stars, I would! Thanks!😁

Frank Haver
Rinkel Thank you, Frank. And not only we are heroes, but you are certainly one yourself for leaving this lovely review. It genuinely makes us very happy. I hope the wedding was beautiful and the voicemails were meaningful!
7

Works well, but there is still a bug in calling.

31 October 2023

Works well most of the time.

C. 't Lam
Rinkel Thanks for your review Richard! Although we would love to get in touch with you, to find out what bug this is, as this is not known to us. I actually assume, that we can solve this easily. You can of course call or email us, or you can always start a chat on our site. In any case, we are happy to solve this with you, so we can possibly get an even better grade from you :)

These companies joined before you

We are proud of our enterprising customers and their stories
that’s why we have asked some of them to share theirs.

Shared cargo bike by BAQME
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BAQME

We spoke with our client Sven, one of the founders of BAQME. They are convinced you no longer need a car in the city, which is better for your wallet and your health.

Rescue brigade boat with captain
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rescue brigade

The Rockanje Rescue brigade is an association of volunteers that keeps the Rockanje beach safe for everyone year round, and we got a look behind the scenes on their rescue boat.

Vattenfall Solar Team Car
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vattenfall

The Vattenfall Solar Team consists of 17 students from TU Delft that since 2001 participate in various solar races worldwide in their unique solar cars.

Wolk Hip Airbags
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wolk

Wolk’s passion comes from their aspiration to eliminate all hip fractures, a total of 25,000 per year in the Netherlands. We spoke to Matthijs Wiegant about his motivation.