What do our customers say?

As of 2017, we have asked our customers what they think of our products and service.

Since then we have received hundreds of reviews with an average satisfaction rating of 9.2!

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Keesha van Rinkel houdt glimlachend haar telefoon vast met zakelijke kleding in groen-blauwe gradient

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customer reviews

all reviews were collected independently by Trustpilot and Feedback Company

Heroes!

22 November 2023

Heroes! A while ago, I took a subscription on a phone number for a month to serve as a voicemail guestbook for my wedding. It worked perfectly for me, a user-friendly platform where I could easily navigate and set everything up. After a month, I canceled my number but hadn't downloaded all the voicemails. A few months later, I couldn't access them anymore. I sent a message through the chat, and I was helped promptly and friendly by the customer service. If I could give 6 stars, I would! Thanks!?

Frank Haver

Rinkel Thank you, Frank. And not only we are heroes, but you are certainly one yourself for leaving this lovely review. It genuinely makes us very happy. I hope the wedding was beautiful and the voicemails were meaningful!

Works well, but there is still a bug in calling.

31 October 2023

Works well most of the time.

C. 't Lam

Rinkel Thanks for your review Richard! Although we would love to get in touch with you, to find out what bug this is, as this is not known to us. I actually assume, that we can solve this easily. You can of course call or email us, or you can always start a chat on our site. In any case, we are happy to solve this with you, so we can possibly get an even better grade from you :)

Rinkel works pleasantly and simply!

19 October 2023

With my previous business number, the connection often dropped out to the annoyance of customers. With Rinkel, this is completely solved. Furthermore, the employees are extremely helpful with questions and everything works intuitively and simply. I do really miss the option on the Iphone that I can see that someone is calling the business number before I answer. Now the app does not come into view until I have already answered (and the incoming ring call tape is running). As a result, I can never quickly distinguish whether someone is calling private or business.

SALutions Maastricht

Rinkel How good that your connection is so much better now. That's the advantage of calling over the mobile network! Furthermore, your problem with business call recognition is also easily solved. If you can give us a call, email or start a chat, I promise you that we'll have this fixed in a few minutes. Hopefully that will make you even happier with Rinkel :)

Easy, pleasant and efficient

14 October 2023

I chose a business number on my website instead of an 06 because it looks more professional. An additional advantage is that I can make free calls all over Europe, wherever I am, for less than 20 bucks a month!

WebIntense BV

Rinkel It is sometimes said that "high quality, fast and cheap" is impossible, but judging from your review, that idea is outdated! Thanks for the nice words, and may you be so satisfied with Rinkel for a long time to come :-)

Great service and service

11 October 2023

We have been working with Rinkel for quite some time now and everything works flawlessly. When you need help they are also very friendly and helpful at Rinkel

Ripa Solutions

Rinkel What a fine review and wonderful rating Michel, thank you so much. We continue to do our best to help you the best we can and maintain our spotless status.

Very reliable application + excellent support

26 September 2023

Very reliable application and very easy to manage. Support is excellent, with very quick responses and always providing speedy solutions.

Chris nys

Rinkel Thank you for your good review Chris! Easy, reliable, and solution-orientated: that's what we agree on! ;-)

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