all features for professional calling
With Rinkel, you get all the tools to stay reachable and look professional.
You manage everything yourself easily via the app or your browser. Flexible, transparent and ready to grow with your business.
With Rinkel, you get all the tools to stay reachable and look professional.
You manage everything yourself easily via the app or your browser. Flexible, transparent and ready to grow with your business.
With Rinkel, you always call out using your business number(s), no matter where you are. You start a call easily via the Rinkel app on your mobile or the webphone in your browser. Prefer using a desk phone? That’s possible too.
Your customer won’t notice a thing. They always see your business number when you call. This way, you keep work and personal separate and look professional, whether you're calling from home, on the go or at the office.
Use Rinkel directly in your browser and easily call with your business number from your laptop or computer. Handy if you spend a lot of time at your screen.
Everything works the same as in the mobile app, just as easy and with the same settings.
Decide how incoming calls are forwarded. Choose which colleague or department receives the calls and in which order. You set everything up easily via the app or your browser.
With Rinkel, you can easily transfer a live call to a colleague or another device. This way, the caller always reaches the right person without you having to end the call. Handy if you can't help further or when a colleague is better suited to assist the customer.
Put a caller on hold, with or without a note for your colleague. The colleague gets a notification and can take the caller out of the waiting room.
Link your Rinkel business number to WhatsApp Business and chat with suppliers, partners and customers using your landline number.
Manage all your messages in one place, reply faster to questions and offer your customers a trusted way to get in touch. Professional and separate from your personal WhatsApp.
Easily call abroad with your business number. This way, you stay professionally reachable, even for customers and partners outside the Netherlands. With Rinkel, you can call more than 50 international destinations at no extra cost. All across the world.
Decide when you're reachable with business hours. Set your business opening hours and choose what happens outside those times: forward to a colleague, send to voicemail or end the call. This helps you keep a good work-life balance while customers always know what to expect.
With a greeting, you welcome customers professionally as soon as they call your business number.
You choose the message yourself, from a short greeting to a practical update. This way, your caller knows right away they’re in the right place and you make a professional impression from the very first moment, without having to pick up the phone yourself.
Send callers straight to the right colleague or department with a voice menu. This saves time, avoids unnecessary transfers and helps every customer get support faster. You can set up a voice menu easily in the Rinkel app or via your browser.
Make sure no caller gets lost, even during busy moments.
Customers hear a message and optional hold music while they wait for someone to become available. You decide how long a caller can stay in the queue before being sent to your voicemail, a colleague or the answering service.
This keeps communication professional and helps you avoid missed opportunities.
With call recording, you capture all your business conversations. Useful for training, reviewing agreements or improving customer contact. You manage all recordings easily in the Rinkel app or via your browser, so you always stay in control.
Integrate Rinkel with your favourite tools and systems via the API or Webhooks features and increase your company's efficiency. Work faster, smarter and with less hassle. Rinkel integrates with the tools you use on a daily basis.
As an entrepreneur you are busy enough. That is why we offer additional convenient services designed to enhance your experience and reduce you and your team's workload.
With AI insights, you automatically get insights into your phone calls. Conversations are summarised and analysed, so you no longer need to take notes and can quickly see what’s going on in your business.
AI insights saves valuable time, makes work more enjoyable and gives you everything you need to improve your business. That’s every entrepreneur’s dream, right?
Sometimes you’re just not available...
For example, you have just stepped in your car or are sitting down to lunch when suddenly the phone rings. Let the Rinkel answering service answer for you! We will answer the call with your company’s name and note down the caller’s details.
This way your caller is always answered and you do not lose any potential sales.
Make your business sound reliable and professional from the very first contact. Let a voice actor record your welcome message, voicemail or queue message and make a strong impression on your customers.
Choose a voice artist, language preference and upload your script. The voice artist gets started right away and within 2 to 5 working days the audio files are all yours.
Discover it for yourself - Not satisfied within 30 days? Then you'll simply get your money back. Sign up now!
