How can I listen to my voicemail messages in the Webphone?


Rinkel collega Janine
Janine Wilbrink
update: 09 September 2022

Want to review or listen to your voicemail messages? We'll walk you through the options regarding your voicemail messages in the Webphone:

  • Where in the Webphone can I find and listen to my voicemail messages?

  • What information is available about my voicemails?

Or prefer to manage your voicemail messages in the My Rinkel iPhone or Android app?


Where in the Webphone can I find and listen to my voicemail messages?

The moment you receive a voicemail on your business line, it's available for you to manage or listen to in the Webphone. Here you're also able to listen to your voicemail messages. To do this, take the following steps: 

  1. Go to My Rinkel and log in

  2. From here, go to the Webphone (using the menu in the top)

  3. Click on Voicemails


What information is available about my voicemails?

In the voicemail menu, you'll find all relevant information regarding the voicemail messages left for you. You can filter them based on:

  • The business number that was called

  • How long ago the message was left

  • Why a voicemail message was left (such as closed, or no answer)

Please note: Voicemails are stored for 1 year, after which they're deleted automatcially.