How do I set the right permissions for the Webphone?


Rinkel collega Janine
Janine Wilbrink
update: 27 September 2022

The Chrome browser asks for certain permissions when you open the Webphone. For example, when you open the Webphone for the first time, we ask for your permission to send you notifications and play sounds through Chrome.

In this article we answer the following questions:

As soon as you open the Webphone, you will get a pop-up, Permissions.

  1. In the pop-up, click on “Allow access to microphone”.

  2. A new message will appear in the top left corner, click on Allow

  3. You will now see a red dot appear in the Webphone tab.

  4. This means this tab has permission to use the microphone.

  5. Once you have given your permission for Microphone Notifications, you are automatically free to use the Webphone.


How do I give permission for notifications to be sent?

As soon as you open the Webphone, you will get a pop-up, Permissions.

  1. In the pop-up, click on “Allow access to Notifications”.

  2. A new message will appear in the top left corner, click on Allow.

  3. Once you have given your permission for Microphone & Notifications, you are automatically free to use the Webphone.


How do I invoke the permission form again?

If you no longer receive the permission request, it may be that your browser has saved your previous settings. The Webphone will not work without permission.

To invoke the Permissions again:

In Google Chrome, go to the search bar and click on the lock icon. Choose Microphone or Notifications from the dropdown and click on “ask (default)”. The permission form will then reappear on your screen.