How do I answer calls in the Webphone?


Rinkel collega Janine
Janine Wilbrink
update: 27 September 2022

In this article, we’ll walk you through how to answer calls easily!

Want to know how to make an outgoing call? Then read this article on how to make calls.


How do I answer calls on the Webphone page?

When you are on the Webphone page, for example in your contacts or call history, you will see a block appear in the bottom right when you receive a call.

[Figure]


How do I answer calls from desktop notifications?

Are you busy in another tab? Don't worry - your calls will still come through via the notifications in the top right of your screen. Make sure not to close the Webphone tab!

When you used the Webphone for the first time, you gave permission for notifications to be sent. We need this permission to send you a notification when someone calls you.


How do I change my ring tone?

  1. Go to the Webphone in Google Chrome

  2. Click on the cogwheel in the top left. This takes you to Settings.

  3. Select “Incoming calls” from the menu that appears.

  4. Under “Ringtone”, choose the ringtone you want. Use the “Test” button to test how it sounds.

  5. Click “Save”.

[Figure: Change ringtone - Rinkel Webphone]


How do I make a call come in on my mobile as well?

Never want to miss a call? Want to record calls wherever you are, whether from your mobile or your computer? Then set your calls to ring on your phone as well.

You do this in the same menu where you can change your ringtone:

  1. Go to the Webphone in Google Chrome

  2. Click on the cogwheel in the top left. This takes you to Settings.

  3. Select “Incoming calls” from the menu that appears.

  4. Under “Mobile phone”, tick to specify that your ringtone should also be played on your mobile phone and then click “Save”.

[Figure]