webphone

You can use the Webphone if you have either the Rinkel Basic or Rinkel Complete plan. Please note: You can only use the Webphone via the Google Chrome browser.

 

Find answer for:

Desktop
Apple iOS
Android

Click on any phone number anywhere, and make calls immediately with the Rinkel Webphone. Read on to explore our new Click To Dial feature.

Find answer for:

Desktop
Apple iOS
Android

With the Webphone you call via the Internet. This means you don’t pay roaming charges!

Find answer for:

Desktop
Apple iOS
Android

Start calling immediately with the Webphone. Even if you are using it for the first time, the Webphone is set up and running within 2 minutes.

Find answer for:

Desktop
Apple iOS
Android

Is someone calling you? You can answer the call in various ways: directly in the Webphone or via the notifications.

Find answer for:

Desktop
Apple iOS
Android

Transfer callers to your colleague or another department, with or without advance notice.
 

Find answer for:

Desktop
Apple iOS
Android

You can find all the information about the calls you have made and missed in the “Call history” tab in the Webphone. Including handy filtering features!

Find answer for:

Desktop
Apple iOS
Android

Upload the CSV file containing your contacts. We’ll walk you through the requirements so that you can upload it right away.
 

Find answer for:

Desktop
Apple iOS
Android

Are all your contacts stored on your iPhone or your MacBook? Then simply export them via the iCloud and import the file into the Webphone.

Find answer for:

Desktop
Apple iOS
Android

Want to copy your contacts from your Android to the Rinkel Webphone? It’s easy with Google Cloud!

Find answer for:

Desktop
Apple iOS
Android

Are your business contacts stored in Outlook? You can easily export and import them into the Webphone.

 

Find answer for:

Desktop
Apple iOS
Android

It’s easy to manage your contacts in just a few steps: that’s how you rinkel.

Find answer for:

Desktop
Apple iOS
Android

Before you start, you have to give the Webphone permission to use your microphone and notifications. Accidentally made the wrong choice? You can simply recall the consent form.

Find answer for:

Desktop
Apple iOS
Android

This happens when you are listed in the call forwarding sequence with your 06 number. The Webphone works with users, so you must be listed as a user in the call forwarding sequence.

Find answer for:

Desktop
Apple iOS
Android

Do you still have an old subscription? Then the Webphone won’t work. Want to use the Webphone? Update to a new plan.

Find answer for:

Desktop
Apple iOS
Android

Have you given permission for the Webphone to use your microphone, but it still doesn’t work? This is usually due to the settings on your Windows or Mac computer or laptop.

Find answer for:

Desktop
Apple iOS
Android

Install the Webphone application and pin it to your desktop or taskbar. Be reachable with just a few clicks via the Webphone.

Find answer for:

Desktop
Apple iOS
Android

Have you connected new headphones, or do you want the sound to come through your computer? You can easily adjust your sound settings in the Webphone.

Find answer for:

Desktop
Apple iOS
Android

Decide which notifications you want to receive for which event. Choose between email and/or notifications in the app, or switch notifications off.
 

Find answer for:

Desktop
Apple iOS
Android

Everything about managing your voicemails: listening, deleting, and viewing. Read all about this newer Webphone feature, and its possibilities.

Find answer for:

Desktop
Apple iOS
Android