How do I set up my business voicemail in the My Rinkel app (iPhone)?


Rinkel collega Janine
Janine Wilbrink
update: 27 September 2022

Please note: You can only set up your business voicemail outside your business hours in My Rinkel on your desktop.

In this article, we’ll walk you through the various business voicemail settings:

Do you want to set up a business voicemail with a key in your voice menu? Read how to connect to your voicemail from your voice menu.


How do I set up my business voicemail for call forwarding in the My Rinkel app?

  1. In the My Rinkel app, go to "Settings" and then to "Forwarding".

  2. Click on “No answer” and select "Send caller to voicemail".

  3. Choose the recording you want to play before the caller is forwarded to voicemail.

  4. Click on “Save”.


How do I manage the corresponding email notifications in the My Rinkel app?

  1. In the My Rinkel app, go to “Settings”

  2. Select “Other settings” and click “Voicemail”

  3. Tick (or untick) which notifications you want to receive when a new voicemail arrives