Why am I not receiving all the push notifications on my phone?


Rinkel collega Janine
Janine Wilbrink
update: 27 September 2022

In this scenario, we assume that you have set up your push notifications, but are still not receiving them. Haven't set up your push notifications yet? Then check out our explanation on how to manage your push notifications.

In short, you have to be in the forwarding list to receive all notifications. If you aren´t, then you won't get any push notifications.

Let’s take an example: Company X receives a missed call outside business hours.

  • Colleague A is included in the call forwarding list and has push notifications on → Colleague A receives a push notification.

  • Colleague B is not included in the call forwarding list and has push notifications on → Colleague B does not receive a push notification.

Because colleague B is not on the call forwarding list, this colleague does not receive a notification.