How can I cancel or suspend my phone number?

Rinkel collega Janine
Janine Wilbrink
update: 27 September 2022

Simply cancel or suspend your phone number and reactivate it later.

How can I cancel or suspend my phone number?

  • Open My Rinkel

  • Click on “Account” on the top right.

  • Click on “Subscription” and scroll down to “Phone numbers”.

  • Click on the cross behind the phone number you want to cancel or suspend.

  • Select “Yes, suspend this number” or “Cancel”.

When you cancel, the phone number remains active until the end of the monthly period. Don't want your phone number to be released? Then choose "Suspend this number". This way, your telephone number will be reserved for at least one year.

How can I revert a cancellation?

Did you accidentally cancel the wrong phone number or do you want to reactivate a phone number? Contact us via the chat, by email at or by phone on 085-0609000.