How do I add a user and/or phone number to the call forwarding list in the My Rinkel app?


Rinkel collega Janine
Janine Wilbrink
update: 20 September 2022

A user stands for the (mobile) number to which you want to forward landline calls. Click here for the settings in My Rinkel on your computer.

We’ll walk you through the settings on Android and iPhone:

Good to know!

You can forward to as many numbers as there are users in your plan.

Want to add users to your subscription?


How do I add a user and/or phone number to the call forwarding list on my iPhone?

  1. Open the My Rinkel app

  2. Select “Settings” at the bottom right

  3. Click on “Forwarding”. This takes you to a new page

  4. Click on “Add number”

  5. Select the right person in “Select user”.

Do you want to change the order in which the phones ring? Drag the contact up or down using the 3 bars.

Slide the button next to the user on or off to temporarily activate or deactivate a user.

You can delete a user in the same menu. Instead of “Add number”, click “Change” at the top right.


How do I add a user and/or phone number to the call forwarding list on my Android phone?

  1. Open the My Rinkel app

  2. Select menu in top left corner

  3. Click on “Forwarding”. This takes you to a new page.

  4. Click on “Forwarded to”

  5. Click on the green plus sign

  6. Select the right person in “Select user”.

Do you want to change the order in which the phones ring? Slide the button next to the user on or off to temporarily activate or deactivate a user.

To delete a user, simply press and hold the user in the "Forwarded to" menu then press the red button.