How do I close my business line for part of the day?


Rinkel collega Janine
Janine Wilbrink
update: 27 September 2022

We’ll walk you through the example of how to set up a lunch break between 12:00 and 13:00 on Mondays.

  1. In My Rinkel, go to the Numbers page

  2. Click the number you want in the left-hand column

  3. Click “Change” in the Business hours column

  4. Set Monday to be open from (for example) 9:00 am to 12:00 pm.

  5. Click on the green "+" icon next to the relevant line

  6. A new line now appears below the time block from 9:00 am to 12:00 pm

  7. Select that are also open from 1:00 pm to (for example) 5:00 pm

You can now be reached by phone from 9:00 am -12:00 pm and from 1:00 pm - 5:00 pm. So you are unavailable by phone between 12:00 pm and 1:00 pm: we won’t connect the caller to you. They will get the Closed option you have set.

Want to know what Closed options there are? Then check out this article: How do I set my business hours?