What is AI insights?

Rinkel collega Janine
Janine Wilbrink
update: 23 September 2023

As a business owner, you simply don't have time: there's always something to do. Whether it's your accounting, acquiring new customers, or ordering pens with your brand name.

Diving into our own experiences and seeing how we can use our technology to help you run your business, we've developed AI insights. Your own virtual assistant.

Assisting businesses along the way

AI insights is built to assist entrepreneurs in every stage of their business. Giving you more creative freedom and time to do other things that bring in the money.

AI insights will be updated continuously with additional features and expansions. For now, it primarily assists you in maintaining an overview of your business telephony:

  • Summaries: Always stay up to date with what has been discussed during your or your colleagues' conversations in a concise way.

  • Sentiment: Was the person on the other end satisfied, neutral, or really dissatisfied

  • Topics: We add the topics of the conversation to your conversation history so that you have direct insight into them alongside your summary!

In addition, you have your own dashboard within AI insights. You can use it to see, for example, how your sentiment is doing over time (hopefully it only gets better with each call!) and which topics are being discussed the most during your phone calls. This way, you know that if, for example, a lot of calls are about payments, you need to be clearer about this on your website or in your emails.