With Rinkel's Webphone, you can make calls through your laptop or computer. An ideal solution if you ask us: larger screens, easier multitasking, and no more distractions from your mobile phone. Rinkel's Webphone turns your computer into more than just a place for emails and reports; it becomes your ultimate communication tool.
You can use the Webphone on any laptop or computer with the Google Chrome browser. Don't have it yet? Install Google Chrome first. Are you already using Google Chrome? Then go straight to the Webphone: you'll find it in My Rinkel.
The Webphone transforms the way you conduct business conversations. With the Webphone, you always have your hands free to directly help your clients, you also no longer need your phone, and you have one central place to manage all your telephony: My Rinkel.
You can continue working on your computer while handling communication on the same screen. This enhances your efficiency and boosts productivity. If you suddenly need to step away, you can easily switch the conversation to your mobile.
You can use the Webphone with the Essential, Professional, and Expert subscriptions, as well as during the free trial period. First, log in to My Rinkel and click Webphone at the top. In the Webphone page, first set up your microphone and notification settings so you can actually start making calls from your computer.
To be reachable through the Webphone, simply keep this tab open, you will receive a notification as soon as someone tries to call you and you'll hear the incoming call.
To make a call with the Webphone, click on the round black icon at the bottom right. Choose the business number you want to call from (if you have multiple), then enter the number you want to call or select a contact from your address book.
The Webphone consits of more than just making calls. Among other things, you can also transfer calls, manage your call history, import contacts, and share contacts with colleagues. Below, we provide further details on a few things.
To transfer a call to a colleague, simply click on the transfer option on the screen. In the Webphone, you can directly transfer a caller (also known as blind transfer) or first connect with the colleague you want to transfer to.
The Webphone also includes the 'contacts' tab. Here, you can automatically import all your contacts from iCloud, Google Cloud, Outlook, or your own file. You can also share contacts with colleagues; details on how to do this can be found in our FAQs.
In the 'call history' tab, you can find all available information for each call: when and at what time the call occurred, who answered, and you can filter conversations.
Additionally, in the Webphone, you can listen to and download voicemails. Search by caller, date, time, and the reason for leaving a voicemail.
Lastly, you'll find our Advanced AI, called AI insights, in the Webphone. Here, you can read summaries of each conversation and view sentiments and topics.
With the Rinkel Webphone, nothing stands in the way of smooth and effective communication. Whether you're in the office or on the go, this advanced tool offers the flexibility you need. Ready to get started?