How to set up a professional voicemail with Rinkel: tips & tricks

Your voicemail is often the first thing customers hear when you can’t answer the phone. With a clear and professional voicemail message, you ensure that you don’t miss important opportunities while still making a great impression.

At Rinkel, you can easily set everything up just the way you want. Whether you record a message yourself or order a professional voice-over, a good voicemail can make all the difference.

In this blog, we’ll show you how to set up your voicemail in Rinkel, share tips for a professional message, and provide handy voicemail scripts you can use straight away. This way, you’ll always be professionally reachable—even when you can’t pick up the phone.

A professional voicemail ensures that your customers are welcomed properly, even when you’re unavailable. Luckily, setting up your voicemail with Rinkel is quick and easy via the Rinkel app or the Rinkel portal on your computer.

Setting up your voicemail via the Rinkel app:

1. Open the Rinkel app and tap on your profile in the top right.
2. Go to 'Numbers' under 'Administration' and select the number you want to set up voicemail for.
3. Select 'Forwarding'.
4. Scroll to the bottom to find the voicemail option under 'Unanswered calls'.
5. Choose a recording that your customers will hear before they are directed to voicemail.

Setting up your voicemail via My Rinkel on your desktop:
To set up your voicemail via the My Rinkel portal, go to my.rinkel.com and follow the same steps as in the Rinkel app. 

In the portal, you can also create, upload, or order a voicemail recording:

1. Click on 'Audio files' in the menu on the left.
2. Select 'Add new audio'.
3. Choose if you want to record a new recording, get a professional audio file or upload an audio.

When you've uploaded a recording, you can also add it to your voicemail.

A well-recorded voicemail sounds professional and clear. Here are a few tips to ensure your voicemail leaves a good impression when you can't answer the phone:

• Use a professional voice-over - Want to sound truly professional? Have a professional voice-over artist record your voicemail. This ensures a clear and polished message.
• Speak easy and clearly - If you record your voicemail yourself, avoid background noise and make sure your message is easy to understand.
• Keep it short and to the point - Callers want to quickly know why you’re unavailable and what they can do next.
• Give clear information - Let callers know if they can leave a message or when they can reach you again.
• Use a friendly, professional tone - This creates a positive experience for the caller.

Want a ready-to-use voicemail script? Check out the example below!

A good voicemail message is short, clear, and professional. Here’s an example you can use right away:

"Hello, this is [your name] from [company name]. I’m currently unavailable. Please leave a message after the beep, and I will call you back as soon as possible. If it’s urgent, feel free to send me an email at [email address]. Thanks, and speak soon!"

Want to personalise your voicemail or match it to your business hours? Simply adjust the script so your customers always know what to expect.

By setting up a good voicemail, you ensure that you’re always professionally reachable—even when you can’t take a call. Whether you choose a personal message or a professional voice-over, a clear voicemail leaves a strong impression on your customers.

Set up your voicemail today via the Rinkel app on your mobile or through the My Rinkel portal and never miss a business opportunity again!