With AI Insights, you won’t miss a single detail. Automatically receive summaries of every call and instantly uncover the sentiment and key topics discussed. AI insights is temporarily included in the Expert plan.
Personalise your AI summaries with your own prompts, so they match the way you work. This helps you understand customers better, spot trends faster and stay in control.
Following up on calls faster: improving their professional image, and streamlining post-call admin work.
Discovering business opportunities: by identifying common threads on customer success calls, areas for improvement, or recurring requests from customers.
Making life easier: faster, smarter work means more time for a vaster and calmer personal life.
There’s a lot of hype about AI, so let’s cut to the chase on what these AI features can actually do for your growing business:
AI insights helps you manage your customer contact more efficiently. And it gets even better: your virtual AI assistant can now be fully personalised with your own prompts. You decide what your call summaries should look like, which information matters most for your business and which tone of voice is used.
Pick through your AI insights in one easy-to-navigate desktop dashboard. Here you’ll be able to quickly filter call history by timespan, topics, sentiment, phone numbers, time of call or content.
Your dashboard eliminates the need for team members to write up call notes, or share context with you on how their call went and what was discussed. Meaning they can focus on their post-call care, while you can catch up on the call with bite-sized information summaries and sentiment overviews.
All your data, clearly presented – and integrated with your favourite tools? Combine the power of AI Insights with the smart automations of webhooks.
A simple way to not only track that a call happened, but also what was discussed and which agreements were made. So you get all the benefits of Rinkel and AI Insights, right within your CRM.
With webhooks, you can connect your Rinkel call data to countless other apps. The possibilities are virtually endless.
At the moment, AI insights is temporarily included in the Expert plan for new customers, so if you take out an Expert plan you get it at no extra cost. Existing customers can activate AI insights as an add-on for € 7 a month.
AI Insights complies with all the requirements of the GDPR legislation. Once you’ve added AI Insights to your Rinkel plan, you can choose which phone number(s) and user(s) have access to AI Insights. If you don't have AI Insights, then no call information is shared with our AI technology.
Read our manifesto on responsible use of AI.
New customers choose an Expert plan and activate AI insights at no extra cost. Already a customer? Then you switch AI insights on as an add-on for € 7 a month.
Here's how to activate AI insights:
Yes! New Expert customers have AI insights temporarily included as standard. On Essential or Professional? Then you'll get the option to try AI insights free for 30 days. Missed the offer? Just get in touch with us.
Want to learn more about AI Insights before you activate it and see how it works in action? Watch our product demo here
Rinkel’s AI small business phone system is available across all languages and many dialects and accents. From Twents to Limburgs, Birmingham to Bristol, Rinkel’s AI Insights can handle it all.
As soon as you activate AI Insights, you will immediately receive a tour of the functionalities and possibilities. This way, you are instantly acquainted and can implement it within your business right away.
The Rinkel support team is always on hand for any further needs. You can call us on 085 - 06 09 000, use the chat feature on our website, or feel free to email us at [email protected].
A lot! Rinkel can help with smart call routing, meaning calls are automatically directed to the perfect person on your team during their business hours. Rinkel´s phone system can manage call queues, incoming call handling when things are looking busy, and drastically help with cost savings by giving you a local number meaning you’ll get local call rates for the area you’re working in.
Discover it for yourself - Not satisfied within 30 days? Then you'll simply get your money back. Sign up now!
