Get all the tools you need to manage your business phone line on mobile and desktop. From setting business hours to getting AI-powered call insights, Rinkel offers customisable features, competitive rates and a phone system that scales with your business.
Handling business with Rinkel is simple. Whether on mobile or desktop. You get a user-friendly experience, and your customers get the professionalism they expect, whether they’re calling from Ireland or overseas.
How does it work? Simply select your number and plan when signing up, and start managing business calls with ease via the desktop platform and mobile app.
Soaking up the sun in the South of France? Visiting your loved ones in Sydney? Not the time for a customer call. Rinkel lets you decide whose phone calls first, ideal when you’re wanting to fully switch off.
Choose which colleague or department receives calls, and in what order. Easily set up call forwarding in the Rinkel app, and update your calling order as and when you need.
Sometimes, you’re not the best person for the job. But you always want your clients to get the answers they need. With Rinkel, you can easily transfer calls to other team members.
Simply place the caller on hold, and forward their call to a colleague—with an optional note filling them in on what’s going on. Your colleague gets a notification and can pick up where you left off.
Got a colleague in Canada? A business partner in Poland? A supplier in Singapore? Call them at local rates with no SIM-swaps or hidden fees.
With Rinkel, you can call over 50 destinations worldwide. You can also have your business line forwarded to an international number, meaning you're reachable outside of Ireland on the number your customers usually call.
Create rules on when you’re reachable, when you aren’t, and what to do next. Set your business hours and forget about client calls disturbing your pre-planned peace.
You can have calls forwarded to a colleague or automatically sent to voicemail, enabling you to manage your work-life balance without leaving customers in the dark.
Say goodbye to frantic pocket-patting and surface-scanning to answer your work phone. With Rinkel, you don’t have to switch to mobile every time you want to make or take a call.
Handle calls on desktop as you would on mobile using the Rinkel webphone. It works exactly like the mobile app, and enables you to keep your work flowing, minus the pocket-slapping when the phone’s going.
Engage clients from the second they call with professional greetings while they wait. Think of it like a virtual receptionist.
Whether it’s a simple “Hello, we’ll be with you shortly!” Or, an update on an ongoing issue that’s got your business number ringing more than usual, Rinkel enables you to provide a professional experience from the first ring.
Keep your business line active even when you're not. With Rinkel's personal work schedules, you decide when you're available.
You can set your working hours, and Rinkel will automatically route calls elsewhere, whether that's to voicemail or another team member.
Updating your status also removes you from call forwarding, ensuring that your free time remains yours.
Avoid unnecessary transfers and help customers reach the right person with clear call menus.
This feature enables callers to select the colleague or department they’re trying to reach, simplifying the call experience for both you and your clients.
Make sure nobody slips through the cracks, even when your business line is ringing off the hook.
Rinkel’s virtual phone system lets you share a message and hold music for customers while they wait for you to become available. You decide how long they stay on the line before being sent to voicemail or forwarded to a colleague.
Don’t rely on your memory for important details, listen back on exactly what was said and when.
Get access to all call recordings via the Rinkel mobile and desktop app, whether you want to check specifics, improve your approach or train your team.
With Rinkel, you’re able to use WhatsApp Business on your business number. Chat with customers, suppliers, partners, and more using your phone line for business, while still keeping your personal and business messages separate.
Connect your virtual business phone to the tools and systems you already use. Integrate via Webhooks or API to increase your efficiency and streamline operations.
If business is booming, you might want a couple more features at your fingertips. We offer additional services to optimise your business phone operations—check them out.
Take your business phone system up a notch with AI call insights.
Add AI Insights to your Rinkel plan and get access to caller sentiment analysis and topic summaries to get a pulse on all business calls across your organisation.
Look back on categorised calls and identify opportunities for improvement in your product or service.
With Rinkel, you can request a professional AI recording for your voicemail messages, caller greetings, call menus and more.
Choose from a selection of voices, share your message, and receive your recording in two to five days—ready to be used on your phone system.
Discover it for yourself - Not satisfied within 30 days? Then you'll simply get your money back. Sign up now!
