What do our customers say?

Since 2017, we've asked our customers what they think of our product and service.

Since then, hundreds of customers have left a review, and Rinkel scores an average of 9.2

customer reviews

all reviews were collected independently by Feedback Company and Trustpilot

Disclaimer: some of these reviews were originally in Dutch and have been automatically translated to English.

8 9 September 2017

Good interaction via website and email. Adequate handling. Areas for improvement: I have not been able to find how to get the caller's phone number on my mobile, instead of the landline number of the transfer service.

HiPrecision
Rinkel Hi Tom, Thanks for your positive review :D Did you know that you can set the so-called caller ID with us in 2 ways? 1:You see the fixed number 2:You see the number of the caller. You can change this very easily in the customer portal. Once you are logged in, go to the "Preferences" widget where you can then change the caller ID to your liking. Should the change not work then you can always contact us via chat / phone or email (help@Rinkel).
10 31 August 2017

Perfect product for me as an entrepreneur. A fixed number, but without a lot of work.

Bart
Rinkel Thank you for your review!
10 24 August 2017

Convenient app that allows me to manage my business phone number. Points of improvement: Would like to include call forwarding on and off in the app. Now it can only be done through the website.

Cor
Rinkel Hi Cor, the App's are definitely something we would like to add more functionality to. Thanks for taking the time to leave a review!
8 22 August 2017

Fast and correct service. Clear concept and implementation Areas of improvement: Billing could be bundled

anoniem
Rinkel How do you mean bundled? We are quite flexible in terms of billing :-) Otherwise contact us via chat/phone or email (help@Rinkel). Maybe we can already offer you what you are missing!
10 15 August 2017

Arranged quickly. Everything set up well. I definitely recommend this company.

VochtPro
Rinkel Thank you for your review!
10 15 August 2017

Works very simply and well!

Dirk
Rinkel Good to hear! Thank you for your review