With Rinkel you offer a better service to your clients and take advantage of more business opportunities. In addition, it helps you to optimise internal processes, reduce your workload and reconcile work and personal life.
Turn your laptop or computer into a phone with the Rinkel Webphone. Landline calling via the browser. Switch easily to mobile during an ongoing call, share contacts with your colleagues, transfer calls to another department and many more options.
Forward your landline number from Rinkel to any phone number you like.
Add numbers or users to your dialplan and (de)activate them whenever you want. Temporarily on holiday or out of the office? Transfer the call to your colleague!
Choose the order of your dial plan: ring simultaneously or one by one.
Transfer callers to another department or colleague. It’s easy with our hold feature!
You can put your caller on hold, with or without a note for your colleague. The colleague receives a notification from us and can take the caller off hold.
Call transferring works for both incoming and outgoing calls.
Save your team and your caller time and avoid unnecessary call transfers. Set up a voice menu!
Connect your caller directly to the right colleague or department: that’s how you Rinkel.
Answer your caller professionally right away. Without having to pick up the phone yourself.
A greeting message is the first thing your caller hears when they call your landline number.
Play a standard greeting message, or use this feature to promote an announcement or action.
Chat via your business line with suppliers, partners and customers with the Rinkel WhatsApp Business integration.
Reduce your calls and emails with WhatsApp Business. Easily link your Rinkel landline number to your WhatsApp account and increase your customer contact options.
Don’t miss out on business opportunities!
There are always times when several calls come in at once. Don't miss these calls: put them in the queue.
While the caller waits, a message and music (optional) are played. You decide how long the call remains in the queue before the call is transferred to a colleague or voicemail.
Maintain your work-life balance. Set your business hours: you decide what to do with a call that falls outside your business hours.
Indicate the times when you want to be available and receive a notification when a call comes in outside your business hours (optional).
Link your call data to your own CRM system with the Zapier integration from Rinkel. We exchange the following data with your system:
As an entrepreneur, you are busy enough. We offer additional convenient services designed to reduce the workload of you and your team.
Improve your service and don’t lose valuable information with the call recording feature. All calls (incoming and outgoing) from users are recorded.
Call recording is available on all plans.
Let a voice artist record your greeting message or voicemail and enhance your professional image.
Choose your own voice artist, language preference and upload your desired text. The voice artist gets to work immediately and within 2-5 working days you can use your recordings!
After delivery, the sound clips are all yours. You can use them wherever you want.