With Rinkel you offer a better service to your clients and take advantage of more business opportunities. In addition, it helps you to optimise internal processes, reduce your workload and reconcile work and personal life.
With Rinkel, you always call out using your business number(s), no matter where you are. You start a call easily via the Rinkel app on your mobile or the webphone in your browser. Prefer using a desk phone? That’s possible too.
Your customer won’t notice a thing. They always see your business number when you call. This way, you keep work and personal separate and look professional, whether you're calling from home, on the go or at the office.
Use Rinkel directly in your browser and easily call with your business number from your laptop or computer. Handy if you spend a lot of time at your screen.
Everything works the same as in the mobile app, just as easy and with the same settings.
Decide how incoming calls are forwarded. Choose which colleague or department receives the calls and in which order. You set everything up easily via the app or your browser.
With Rinkel, you can easily transfer a live call to a colleague or another device. This way, the caller always reaches the right person without you having to end the call. Handy if you can't help further or when a colleague is better suited to assist the customer.
Put a caller on hold, with or without a note for your colleague. The colleague gets a notification and can take the caller out of the waiting room.
Link your Rinkel business number to WhatsApp Business and chat with suppliers, partners and customers using your landline number.
Manage all your messages in one place, reply faster to questions and offer your customers a trusted way to get in touch. Professional and separate from your personal WhatsApp.
Easily call abroad with your business number. This way, you stay professionally reachable, even for customers and partners outside the Netherlands. With Rinkel, you can call more than 50 international destinations at no extra cost. All across the world.
Decide when you're reachable with business hours. Set your business opening hours and choose what happens outside those times: forward to a colleague, send to voicemail or end the call. This helps you keep a good work-life balance while customers always know what to expect.
With a greeting, you welcome customers professionally as soon as they call your business number.
You choose the message yourself, from a short greeting to a practical update. This way, your caller knows right away they’re in the right place and you make a professional impression from the very first moment, without having to pick up the phone yourself.
With your personal work schedule, you decide when you're available. Set your working hours with ease and Rinkel will automatically route calls the right way. Not available or away? Then you'll automatically be removed from call forwarding. Use your status to quickly update your availability.
Send callers straight to the right colleague or department with a voice menu. This saves time, avoids unnecessary transfers and helps every customer get support faster. You can set up a voice menu easily in the Rinkel app or via your browser.
Don’t miss out on business opportunities!
There are always times when several calls come in at once. Don't miss these calls: put them in the queue.
While the caller waits, a message and music (optional) are played. You decide how long the call remains in the queue before the call is transferred to a colleague or voicemail.
With call recording, you capture all your business conversations. Useful for training, reviewing agreements or improving customer contact. You manage all recordings easily in the Rinkel app or via your browser, so you always stay in control.
Integrate Rinkel with your favourite tools and systems via the API or Webhooks features and increase your company's efficiency. Work faster, smarter and with less hassle. Rinkel integrates with the tools you use on a daily basis.
As an entrepreneur, you are busy enough. We offer additional convenient services designed to reduce the workload of you and your team.
With AI insights, you automatically get insights into your phone calls. Conversations are summarised and analysed, so you no longer need to take notes and can quickly see what’s going on in your business.
AI insights saves valuable time, makes work more enjoyable and gives you everything you need to improve your business. That’s every entrepreneur’s dream, right?
Let a voice artist record your greeting message or voicemail and enhance your professional image.
Choose your own voice artist, language preference and upload your desired text. The voice artist gets to work immediately and within 2-5 working days you can use your recordings!
After delivery, the sound clips are all yours. You can use them wherever you want.
Discover it for yourself - Not satisfied within 30 days? Then you'll simply get your money back. Sign up now!
