Call recording is set up for each virtual number. Meaning you can also choose not to record calls for a particular virtual number.
We’ll walk you through the call recording settings:
Good to know: Both the user and the administrator of a virtual number can listen to and download recorded calls.
Never miss or forget any detail ever again.
To use the call recording function on your iPhone, you need our My Rinkel app.
Open the app
Go to Settings on the left
Choose call recording
Read the terms and conditions
Accept the terms and conditions
Switch call recording to green
Set a voice message for your caller under “Greeting” (optional)
Open the app
Go to “Call history” at the bottom
Click on the call
Under “Actions”, click “Play call recording”
Downloading or deleting calls is only available in My Rinkel on desktop.