How do I manage my recorded calls via the My Rinkel app (Android)?


Rinkel collega Mike
Mike Monsma
update: 30 August 2022

Call recording is set up for each virtual number. Meaning you can also choose not to record calls for a particular virtual number.

We’ll walk you through the call recording settings:

Good to know: Both the user and the administrator of a virtual number can listen to and download recorded calls.

Add the call recording function for just €5 per month, for your whole account, regardless of the amount of users or numbers in your account! Never miss or forget any detail ever again!


How do I set up call recording?

To use the call recording function on your Android, you need our My Rinkel app.

  1. Open the app

  2. In the menu, go to Call recording

  3. Read the terms and conditions

  4. Accept the terms and conditions

  5. Set a voice message for your caller under Announcement (optional)


How do I listen to, delete or download my call history?

  1. Open the app

  2. Go to Call History at the bottom

  3. Click on the call

  4. Under Actions, click Play call recording

Download or delete call history is only available via My Rinkel on desktop.