account

How do I change my subscription and/or the number of users in my account?

You can upgrade or downgrade your subscription, or adjust the number of users in your account in just a few clicks: that’s how you Rinkel.

Find answer for:

Apple iOS

Android

How do I change my billing details?

Change your payment details or address via the Account page in My Rinkel.

Find answer for:

Apple iOS

Android

How do I make a payment?

At Rinkel, there are several ways you can pay. It's easy!

Find answer for:

Apple iOS

Android

How do I retrieve my invoices?

In My Rinkel, you will find an overview of all the invoices we have sent you.

Find answer for:

Apple iOS

Android

What’s the difference between administrators and users?

Administrators have more rights than users and can also view more data.

Find answer for:

Apple iOS

Android

How do I cancel my subscription?

We’re sorry you’re thinking of leaving. However, we’ve made it easy for you to cancel your subscription in My Rinkel.

Find answer for:

Apple iOS

Android