With AI Insights you don't miss a single detail. Automatically get a summary of every call, plus the sentiment and the most-discussed topics.
Personalise your summaries with your own prompts so they fit exactly how you work. That way you understand your customers better, spot trends sooner and keep the full picture. Working smarter starts here.
AI Insights helps you handle customer contact more smartly. And it gets better still: your virtual AI assistant is fully customisable with your own prompts. So you decide what call summaries look like, what information matters for your business and what tone of voice is used.
All your data in view and, on top of that, integrated into your favourite systems? Combine AI Insights with the smart automations of webhooks.
A handy way to see not just that the call happened, but what was discussed and what was agreed. So you get all the advantages of Rinkel and AI Insights with the convenience of your CRM.
With webhooks you connect your Rinkel call data to plenty of other applications. The possibilities are practically endless.
No, AI Insights isn't free. Right now it costs €7 a month per user and can only be added if you're already a Rinkel customer. Available for Essential, Professional and Expert users.
AI Insights meets all GDPR requirements; your data is safe with us. On top of that, to use AI Insights your business has to give explicit consent. With detailed settings you choose which numbers and which users have access to the AI Insights output. Don't have AI Insights switched on? Then nothing at all is analysed. You have our word.
Read our manifesto on responsible AI use too.
Adding AI Insights only takes a few minutes. Follow these steps:
Yes! When you become a Rinkel customer, you get the offer to try AI Insights free for 30 days. Missed the offer? No problem — just get in touch. Want more information before you buy and to see for yourself how it works? Watch our demo or book a no-obligation demo with the support team.
AI Insights is available in all languages and many accents and dialects, such as Andalusian, Canarian or Galician. During the beta we experimented extensively with languages and accents so they're always picked up and analysed properly.
As soon as you activate AI Insights, you get a tour of the features and possibilities. So you find your way around quickly and can put it to work in your business straight away. And for any questions, the support team can help you via chat, email or WhatsApp.
Plenty! Rinkel helps you with smart call forwarding, so calls automatically reach the right person on the team, within their opening hours. Rinkel's switchboard manages queues, distributes incoming calls when it's busy and helps save costs by using local numbers. So you benefit from local call rates, wherever you work.
Discover it for yourself - Not satisfied within 30 days? Then you'll simply get your money back. Sign up now!
