Your business number

Reachable anytime, anywhere within 3 minutes. Use one number on any device and manage everything yourself in the mobile app or your browser.

Start now

Your business number

Reachable anytime, anywhere within 3 minutes. Use one number on any device and manage everything yourself in the mobile app or your browser.

Start now

Business number

Product
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A solution that fits your needs

Rinkel is the flexible telephony solution built especially for freelancers and small businesses. Start today and grow with Rinkel.

For freelancers For SMEs

Features

Industries
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Your business number

Reachable anytime, anywhere within 3 minutes. Use one number on any device and manage everything yourself in the mobile app or your browser.

Start now

About Rinkel
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Understand your business calls with AI Insights

With AI Insights you don't miss a single detail. Automatically get a summary of every call, plus the sentiment and the most-discussed topics.

Personalise your summaries with your own prompts so they fit exactly how you work. That way you understand your customers better, spot trends sooner and keep the full picture. Working smarter starts here.

Sign up to Rinkel Add ai insights
Sign up to Rinkel Add ai insights

Take your business to the next level

 

  • Following up on calls faster: improving their professional image, and streamlining post-call admin work.  

 

  • ​​​​​​​Discovering business opportunities: by identifying common threads on customer success calls, areas for improvement, or recurring requests from customers.  

 

  • Making life easier: faster, smarter work means more time for a vaster and calmer personal life.

AI insights worth botting out about

There’s a lot of hype about AI, so let’s cut to the chase on what these AI features can actually do for your growing business:
 

  • Summarise calls: never make call notes again! Get a brief overview of each and every call, and the best part? You can personalise AI with your own prompts! You decide what your call summaries look like.

  • Understand topics: group all calls by keywords or topics to immediately understand whether people are actually enjoying that new service, or to guide new business initiatives. 

  • Quantify sentiment: get an immediate understanding of how customers felt during every business phone call, and whether a group of calls on certain topics positively or negatively impact your business.

Your personal AI assistant

AI insights helps you manage your customer contact more efficiently. And it gets even better: your virtual AI assistant can now be fully personalised with your own prompts. You decide what your call summaries should look like, which information matters most for your business and which tone of voice is used.

  • Personalise your summaries with your own prompts
  • Let the AI focus on what matters to your team
  • Always-consistent notes, tailored to how you work
Sign up to Rinkel
Sign up to Rinkel

Putting the dash in that dashboard

Pick through your AI insights in one easy-to-navigate desktop dashboard. Here you’ll be able to quickly filter call history by timespan, topics, sentiment, phone numbers, time of call or content. 

Your dashboard eliminates the need for team members to write up call notes, or share context with you on how their call went and what was discussed. Meaning they can focus on their post-call care, while you can catch up on the call with bite-sized information summaries and sentiment overviews.

Start now
Start now

Frequently asked questions about AI Insights

No, AI Insights isn't free. Right now it costs €7 a month per user and can only be added if you're already a Rinkel customer. Available for Essential, Professional and Expert users.
 

AI Insights meets all GDPR requirements; your data is safe with us. On top of that, to use AI Insights your business has to give explicit consent. With detailed settings you choose which numbers and which users have access to the AI Insights output. Don't have AI Insights switched on? Then nothing at all is analysed. You have our word.
Read our manifesto on responsible AI use too.

Adding AI Insights only takes a few minutes. Follow these steps:

  1. Not a Rinkel customer yet? First order a business number or bring an existing number to our network.
  2. Go to the My Rinkel portal in your browser.
  3. Go to General settings in the left-hand menu and click AI Insights.
  4. Choose how many users you want to switch AI Insights on for.
  5. Complete the first payment and AI Insights is active.

Yes! When you become a Rinkel customer, you get the offer to try AI Insights free for 30 days. Missed the offer? No problem — just get in touch. Want more information before you buy and to see for yourself how it works? Watch our demo or book a no-obligation demo with the support team.

AI Insights is available in all languages and many accents and dialects, such as Andalusian, Canarian or Galician. During the beta we experimented extensively with languages and accents so they're always picked up and analysed properly.

As soon as you activate AI Insights, you get a tour of the features and possibilities. So you find your way around quickly and can put it to work in your business straight away. And for any questions, the support team can help you via chat, email or WhatsApp.

Plenty! Rinkel helps you with smart call forwarding, so calls automatically reach the right person on the team, within their opening hours. Rinkel's switchboard manages queues, distributes incoming calls when it's busy and helps save costs by using local numbers. So you benefit from local call rates, wherever you work.

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Rinkel
Excellent
4.5 star
448 reviews on Trustpilot
Rinkel
Excellent
4.5 star Based on 448 reviews Trustpilot
Try Rinkel now

Discover it for yourself - Not satisfied within 30 days? Then you'll simply get your money back. Sign up now!